RESUMÉ
Professional
info
A forward-thinking bilingual in English/Spanish individual who is highly motivated, organized, efficient and has acquired a diverse professional background. Driven and determined professional with exceptional verbal and written communication skills. Dedicated Executive Assistant with more than 15 years’ experience coordinating, planning, and supporting daily operational and administrative functions professionally and with a positive attitude. I am also an experienced graphic designer with a strong background in high quality images, design layout and function. I am proficient on both Mac and PC in the Adobe Suite CS3 - CS5.5, InDesign, Photoshop, Illustrator and also Microsoft Office Suite. I also, have a Bachelor of Science in Information Sciences and Technology from The Pennsylvania State University.
Work
experience
Executive Assistant / DBA / Office Manager
C&L Tool Supply, Inc.
2001 - 2016
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Successfully manage President’s calendar and resolve conflicting meetings
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Monitor e-mail for urgent pressing matters and keep contacts current
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Manage and control all office duties including invoicing, expense reports, ordering, interviewing perspective employees, training, scheduling and customer relations
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Implemented ERP system and responsible for all database updates, changes and reporting while maintaining the B2B website and Amazon Seller Account
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Updated company website via FTP with images and publications and maintained image archive
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Created and developed company 4 page flyer into 108 page catalog
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Retouched images, outlined images, and made color adjustments
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Prepared, packaged files for print and attended press checks
Zoning and Leasing Coordinator
VoiceStream Wireless - Independent Contractor
1999 - 2000
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Supported site acquisition specialists on leasing activities for new cell site builds and site mods
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Responsible for paperwork, documentation and database related to zoning and leasing locations
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Tracked projects schedule and activities for weekly progress reports
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Researched property via local courthouses
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Filed permit applications and attended zoning hearings
Bilingual English/Spanish New Patient Enrollment Representative
Stadtlander Drug Company
1996 - 1999
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Bilingual representative for specialty retail pharmacy specializing in HIV, transplant and infertility
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Entered customer demographics and insurance information for billing purposes
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Verified insurance benefits and obtained prior authorizations when needed
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Explained benefits and financial responsibility and answered any questions
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Assisted patients or case managers with referrals in finding additional financial assistance
Disney Store Cast Member
The Disney Store, Inc.
1993 - 1996
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Assisted guests in Collectibles area as a sales associate
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Greeted customers upon entering and exiting the store
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Operated POS system to complete guest purchases
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Stocked, cleaned and folded during down times
Skills
MS WORD
MS EXCEL
MS OUTLOOK
MS POWERPOINT
SHAREPOINT
ADOBE INDESIGN
ADOBE PHOTOSHOP
ADOBE ILLUSTRATOR
MYSQL
ARIS EXPRESS
VISUAL STUDIO
ECLIPSE
ACCLAIM
PROPHET 21
CRYSTAL REPORTS
SAP
HTML/CSS
C++
Languages
SPANISH
Education
The Pennsylvania State University
Bachelor of Science in Information Sciences and Technology
1992 - 2012
I made it a personal goal to return to The Pennsylvania State University to acquire my degree and finish what I had started.